About
I am a dedicated IT professional with a strong foundation in web technologies, data analytics, and IT infrastructure. Over the years, I’ve built a diverse career starting as a Support Engineer in a local software company, where I provided technical support, maintained system stability, and ensured seamless user experiences. This hands-on role sharpened my troubleshooting skills and deepened my understanding of IT operations.
Later, I advanced to the role of Assistant IT Executive in the RMG sector, where I was responsible for managing network systems, hardware support, user access control, and assisting with ERP system maintenance. I contributed to optimizing IT processes and enhancing data security in a fast-paced, industrial environment.
Currently, I serve as a Web and Data Analyst in a digital marketing agency, where I combine my technical and analytical skills to create data-driven reports, track user behavior through tools like Google Analytics and Power BI, and optimize website performance. I also assist in web development, especially using WordPress and Elementor Pro, ensuring client websites are responsive, user-friendly, and SEO-optimized.
My multi-disciplinary background allows me to bridge the gap between IT infrastructure and data-driven decision-making to support both operational and strategic goals.
My Skills
I believe in the fact that learning never stops and I am interested in learning new technologies and programming languages that will help me design and develop a better output in less time.
I bring strong skills in design and develop modern, responsive WordPress websites using themes, plugins, and custom layouts. Customize WordPress themes and templates to match branding and design requirements.
My Experience's
2024 - Present
Fiverr, Upwork
WordPress Web Designer
Design and develop modern, responsive WordPress websites using themes, plugins, and custom layouts. Customize WordPress themes and templates to match branding and design requirements. Work with page builders (e.g., Elementor, WPBakery, Gutenberg) to create engaging layouts. Ensure mobile responsiveness, browser compatibility, and optimal website performance. Optimize websites for SEO, speed, and user experience. Perform regular website maintenance, including updates, backups, and security checks.
2020 - 2023
Four H Group
Ass. IT Executive
Provide technical support to end-users for hardware and network-related issues. Diagnose and resolve issues with Desktops, Laptops, Printers and Network systems. Install, Configure and update software and operating system.
2018 - 2020
Ultimate IT Solution
Support Engineer
Provide technical support to clients via email, chat, or ticketing systems. Manage and maintain WordPress websites, including theme/plugin updates, backups, and security checks. Monitor website uptime, speed, and functionality, and take proactive action to prevent downtime. Collaborate with the development team to escalate and resolve complex issues. Set up and configure domains, hosting, SSL certificates, and DNS records. Stay updated with the latest WordPress features, security practices, and industry trends.