About
I am a dedicated IT professional with a strong foundation in web technologies, data analytics, and IT infrastructure. Over the years, I’ve built a diverse career starting as a Support Engineer in a local software company, where I provided technical support, maintained system stability, and ensured seamless user experiences. This hands-on role sharpened my troubleshooting skills and deepened my understanding of IT operations.
Later, I advanced to the role of Assistant IT Executive in the RMG sector, where I was responsible for managing network systems, hardware support, user access control, and assisting with ERP system maintenance. I contributed to optimizing IT processes and enhancing data security in a fast-paced, industrial environment.
Currently, I serve as a Web and Data Analyst in a digital marketing agency, where I combine my technical and analytical skills to create data-driven reports, track user behavior through tools like Google Analytics and Power BI, and optimize website performance. I also assist in web development, especially using WordPress and Elementor Pro, ensuring client websites are responsive, user-friendly, and SEO-optimized.
My multi-disciplinary background allows me to bridge the gap between IT infrastructure and data-driven decision-making to support both operational and strategic goals.
My Skills
I believe in the fact that learning never stops and I am interested in learning new technologies and programming languages that will help me design and develop a better output in less time.
I bring strong skills in WordPress, HTML, CSS, SEO optimization, Google Analytics and Tag Manager setup, Data Analytics and AI powered Hubspot CRM setup into websites. My vision is to become a skilled WordPress Web Designer integrating Artificial Intelligence to create smart, responsive, and user-focused websites that deliver impactful digital experiences and drive business growth.
My Experience's
2024 - Present
Digit Pulp
Web and Data Analyst
Set up, Manage, Monitor and Analyze website traffic using (Google Analytics 4 and TAG Manager). Analyze large volumes of campaigns and user data to extract actionable insights. Create regular performance reports and dashboards using Power BI and integrate AI With CRM systems for marketing. Work with SEO specialists and developers to support data-driven decision making.
2020 - 2023
Four H Group
Ass. IT Executive
Provide technical support to end-users for hardware and network-related issues. Diagnose and resolve issues with Desktops, Laptops, Printers and Network systems. Install, Configure and update software and operating system.
2018 - 2020
Ultimate IT Solution
Support Engineer
Provide technical assistance to clients using the company's software products. Testing the company's software and finding errors and bugs. Analyze support ticket data to identify trends, frequently asked questions and product weaknesses. Create performance dashboards using tools (Excel, Power BI)